Frequently Asked Questions

Quick answers about shopping with Our Store.

Orders & payment

What payment methods do you accept?
We accept the payment methods shown at checkout. Logos on our site match available checkout options.

Can I change or cancel my order?
Contact us within 24 hours at support@example.com before your order ships.

Sizing & fit

How do I choose my size?
Refer to the size chart on each product page. Fit may vary by style and fabric; contact us before ordering if you need sizing help.

Can I exchange for a different size?
Email us within 30 days — exchanges depend on stock availability.

Shipping

How long does shipping take?
Processing: 1-2 business days. Delivery: 3-5 business days. See our Shipping Policy.

Returns

What is your return policy?
Within 30 days for unworn garments with tags attached. See our Return & Refund Policy.

Care

How should I care for my garment?
Follow the care label inside each item. When in doubt, cold wash and air dry to preserve fit and color.

Contact

Email: support@example.com
Phone: +1 (555) 000-0000
Address: 100 Main Street, Suite 1, New York, NY 10001, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Central Time)